Gestão & Produção
https://www.gestaoeproducao.com/article/doi/10.1590/0104-530x4356-19
Gestão & Produção
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The role of knowledge intensive business services in economic development: a bibliometric analysis from Bradford, Lotka and Zipf laws

O papel dos serviços empresariais intensivos de conhecimento no desenvolvimento econômico: uma análise bibliométrica a partir das leis de Bradford, Lotka e Zipf

Ronnie Figueiredo; Osvaldo Quelhas; Júlio Vieira Neto; João J. Ferreira

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Abstract

Abstract The international scientific community considers Knowledge Intensive Business Services (KIBS) as one of the main themes related to innovation and economic development. This article presents a review based on Scopus and ISI Web of Knowledge databases, on the KIBS topic in the world, considering the period 2000-2017. The study aimed to understand the role of KIBS in regional development, and they were considered in their roles as innovations’ attributes and resources, methodologies and tools for innovation management, transfer, knowledge diffusion and networks. They concentrate in the areas of business, management and economics, developing approaches to seek innovation, competitiveness and economic development.

Keywords

KIBS, Bradford, Lotka, Zipf, Innovation

Resumo

Resumo Os Serviços Empresariais Intensivos em Conhecimento (KIBS) são considerados pela comunidade científica internacional como um dos principais temas relacionados à inovação e ao desenvolvimento econômico. Este artigo apresenta uma revisão a partir das bases de dados Scopus e ISI Web of Knowledge no tema KIBS no mundo, considerando o período de 2000 a 2017, com o objetivo de compreender o papel dos KIBS no desenvolvimento econômico. Os KIBS foram considerados em seus papeis como características e recursos de inovações, metodologias e recursos para gerenciamento de inovação, transferência, difusão de conhecimento e redes. Eles se concentram nas áreas de negócios, gestão e economia, desenvolvendo abordagens para buscar inovação, competitividade e desenvolvimento econômico.

Palavras-chave

KIBS, Bradford, Lotka, Zipf, Inovação

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