Gestão & Produção
https://www.gestaoeproducao.com/article/doi/10.1590/0104-530x3866-18
Gestão & Produção
Artigo Original

Análise comparativa das normas de gestão de responsabilidade social e sua abrangência

Comparative analysis of social responsibility management standards and their comprehensiveness

Valdelis Fernandes de Andrade; Waldir Antonio Bizzo

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Resumo

Resumo Os modelos de sistemas de gestão de responsabilidade social foram desenvolvidos para atender às demandas de organizações na implantação de práticas de gestão que sejam efetivas nas melhorias das relações com as partes interessadas, na melhoria da performance organizacional na dimensão da responsabilidade social e na promoção da sustentabilidade organizacional. Neste trabalho são analisados os principais modelos de gestão de responsabilidade social, desenvolvidos na forma de normas, certificáveis ou não, que foram comparadas quanto a origens, objetivos e conteúdo, incluindo uma análise da contribuição destas na melhoria da qualidade de vida no trabalho.

Palavras-chave

SA 8000, Responsabilidade social empresarial, Normas e modelos de gestão de responsabilidade social, Auditorias sociais

Abstract

Abstract Models of social responsibility management systems have been developed to meet the demands of organizations in the implementation of management practices that are effective in improving relations with stakeholders and organizational performance in the social responsibility dimension, and promoting sustainability organizational structure. This study analyzes the main models of social responsibility management developed under the form of standards, certifiable or not, which were compared in terms of their origins, objectives, and content, including an analysis of their contribution to improving quality of life at work.

Keywords

SA 8000, Corporate social responsibility, Standards and models of social responsibility management, Social audits

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