Liderança autêntica e a gestão do conhecimento
Authentic leadership and knowledge management
Fabiana Besen; Edivandro Tecchio; Francisco Antônio Pereira Fialho
Resumo
Palavras-chave
Abstract
Abstract:: Leadership plays an important role in creating value, innovation and setting strategies of management and implementation of knowledge. In the context of leadership, there is a discussion about ethics and authenticity, especially after the scandals involving senior leaders of some organizations, mainly the American Enron and Arhur Endersen. The aim of this paper is to present the theory of authentic leadership, based on the assumptions of authenticity and strong ethical/moral values. It is an interesting conduct for knowledge-intensive organizations, since they are concerned with creating a positive organizational environment, focused on real and sustainable performance. Ethics and authenticity in relationships may favor knowledge creation and sharing. There are many possibilities for future (empirical) studies to analyze the authentic leadership and its development in social and organizational environments.
Keywords
Referencias
Ajmal, M., Helo, P., & Kekäle, T. (2010). Critical factors for knowledge management in project business. Journal of Knowledge Management, 14(1), 156-168. http://dx.doi.org/10.1108/13673271011015633.
Alavi, M., & Leidner, D. E. (2001). Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues. Management Information Systems Quarterly, 25(1), 107-136. http://dx.doi.org/10.2307/3250961.
Avolio, B. J., & Gardner, W. L. (2005). Authentic leadership development: getting to the root of positive forms of leadership. The Leadership Quarterly, 16(3), 315-338. http://dx.doi.org/10.1016/j.leaqua.2005.03.001.
Avolio, B. J., Gardner, W. L., Walumbwa, F. O., Luthans, F., & May, D. R. (2004). Unlocking the mask: a look at the process by which authentic leaders impact follower attitudes and behaviors. The Leadership Quarterly, 15(6), 801-823. http://dx.doi.org/10.1016/j.leaqua.2004.09.003.
Avolio, B. J., Walumbwa, F. O., & Weber, T. J. (2009). Leadership: current theories, research, and future directions. Annual Review of Psychology, 60(1), 421-449. PMid:18651820. http://dx.doi.org/10.1146/annurev.psych.60.110707.163621.
Bartlett, C. A., & Ghoshal, S. (2002). Human resource management and industrial relations. Sloan Management Review, 43(2), 34-41.
Bate, S. P., & Robert, G. (2002). Knowledge management and communities of practice in the private sector: lessons for modernizing the National Health Service in England and Wales. Public Administration, 80(4), 643-663. http://dx.doi.org/10.1111/1467-9299.00322.
Begley, P. T. (2006). Self-knowledge, capacity and sensitivity: Prerequisites to authentic leadership by school principals. Journal of Educational Administration, 44(6), 570-589. http://dx.doi.org/10.1108/09578230610704792.
Bennet, A., & Bennet, D. (2007). The knowledge and knowing of spiritual learning. Vine, 37(2), 150-168. http://dx.doi.org/10.1108/03055720710759937.
Bennet, D., & Bennet, A. (2008). The depth of knowledge: surface, shallow or deep? Vine, 38(4), 405-420. http://dx.doi.org/10.1108/03055720810917679.
Bhatt, G. D. (2001). Knowledge management in organizations: examining the interaction between technologies, techniques, and people. Journal of Knowledge Management, 5(1), 68-75. http://dx.doi.org/10.1108/13673270110384419.
Bose, R. (2004). Knowledge management metrics. Industrial Management & Data Systems, 104(6), 457-468. http://dx.doi.org/10.1108/02635570410543771.
Brown, M. E., & Treviño, L. K. (2006). Ethical leadership: a review and future directions. The Leadership Quarterly, 17(6), 595-616. http://dx.doi.org/10.1016/j.leaqua.2006.10.004.
Castells, M. (1999). A era da informação: economia, sociedade e cultura. In M. Castells. A Sociedade em rede (Vol. 1). São Paulo: Paz e Terra.
Chong, S. C. (2006). KM critical success factors: a comparison of perceived importance versus implementation in Malaysian ICT companies. The Learning Organization, 13(3), 230-256. http://dx.doi.org/10.1108/09696470610661108.
Cooper, C. D., Scandura, T. A., & Schriesheim, C. A. (2005). Looking forward but learning from our past: potential challenges to developing authentic leadership theory and authentic leaders. The Leadership Quarterly, 16(3), 475-493. http://dx.doi.org/10.1016/j.leaqua.2005.03.008.
Crawford, C. B. (2005). Effects of transformational leadership and organizational position on knowledge management. Journal of Knowledge Management, 9(6), 6-16. http://dx.doi.org/10.1108/13673270510629927.
Darroch, J. (2005). Knowledge management, innovation and firm performance. Journal of Knowledge Management, 9(3), 101-115. http://dx.doi.org/10.1108/13673270510602809.
Davenport, T. H., Long, D. W., & Beers, M. C. (1997). Successful knowledge management projects. Sloan Management Review, 39(2), 43-57.
Davenport, T., & Prusak, L. (1998). Conhecimento empresarial: como as organizações gerenciam o seu capital intelectual. Rio de Janeiro: Campus.
Drucker, P. (1993). Sociedade pós-capitalista (3. ed.). São Paulo: Pioneira.
European Committee for Standardization – CEN. (2004). European guide to good practice in knowledge management. Berlin: IPK.
Freitas, M. E. (2000). Cultura organizacional: identidade, sedução e carisma. Rio de Janeiro: FGV.
Gardner, W. L., Avolio, B. J., Luthans, F., May, D. R., & Walumbwa, F. (2005). Can you see the real me? A self-based model of authentic leader and follower development. The Leadership Quarterly, 16(3), 343-372. http://dx.doi.org/10.1016/j.leaqua.2005.03.003.
George, B. (2003). Liderança autêntica. São Paulo: Gente.
Gupta, B., Iyer, L. S., & Aronson, J. E. (2000). Knowledge management: practices and challenges. Industrial Management & Data Systems, 100(1), 17-21. http://dx.doi.org/10.1108/02635570010273018.
Heifetz, R. (1994). Leadership without easy answers. Massachusetts: The Belknap Press of Harvard University.
Herrera, C. G. N. (2008). El liderazgo en la gestión del conocimento. Manizales: Universidad de Manizales. Recuperado em 25 de maio de 2010, de http://www.umanizales.edu.co/programs/psicologia/Perspectivas.pdf
Holsapple, C. W., & Joshi, K. D. (2000). An investigation of factors that influence the management of knowledge in organizations. The Journal of Strategic Information Systems, 9(2), 235-261. http://dx.doi.org/10.1016/S0963-8687(00)00046-9.
Kaplan, R. S., & Norton, D. P. (2004). Measuring the strategic readiness of intangible assets. Harvard Business Review, 82(2), 52-63, 121. PMid:14971269.
Kebede, G. (2010). Knowledge management: An information science perspective. International Journal of Information Management, 30(5), 416-424. http://dx.doi.org/10.1016/j.ijinfomgt.2010.02.004.
Lakshman, C. (2009). Organizational knowledge leadership: an empirical examination of knowledge management by top executive leaders. Leadership and Organization Development Journal, 30(4), 338-364. http://dx.doi.org/10.1108/01437730910961676.
Lee, H., & Choi, B. (2003). Knowledge management enablers, processes, and organizational performance: An integrative view and empirical examination. Journal of Management Information Systems, 20(1), 179-228.
Lee, K. C., Kwon, S. J., Chung, N., Joung, S., & Kang, B. U. (2005a). Knowledge management performance index considering knowledge cycle process. France: Inria.
Lee, K. C., Lee, S., & Kang, I. W. (2005b). KMPI: measuring knowledge management performance. Information & Management, 42(3), 469-482. http://dx.doi.org/10.1016/j.im.2004.02.003.
Leonard-Barton, D. (1995). Wellspring of knowledge: building and sustaining the Sources of innovation. Boston: Harvard Business School Press.
López, S. P., Peon, J. M. M., & Ordas, C. J. V. (2004). Managing knowledge: the link between culture and Organizational learning. Journal of Knowledge Management, 8(6), 93-104. http://dx.doi.org/10.1108/13673270410567657.
Luthans, F., & Avolio, B. J. (2003). Authentic leadership: a positive development approach. In K. S. Cameron, J. E. Dutton & R. E. Quinn (Eds.), Positive organizational scholarship (pp. 41-258). San Francisco: Berrett-Koehler.
May, D. R., Chan, A. L., Hodges, T. D., & Avolio, B. J. (2003). Developing the moral component of authentic leadership. Organizational Dynamics, 32(3), 247-260. http://dx.doi.org/10.1016/S0090-2616(03)00032-9.
Na Ubon, A., & Kimble, C. (2002). Knowledge management in online distance education. In: Proceedings of the 3rd International Conference Networked learning 2002 (pp. 465-473). Sheffield: University of Sheffield.
Ndlela, L. T., & Du Toit, A. S. A. (2001). Establishing a knowledge management programme for competitive advantage in an enterprise. International Journal of Information Management, 21(2), 151-165. http://dx.doi.org/10.1016/S0268-4012(01)00007-X.
Nguyen, H. N., & Mohamed, S. (2011). Leadership behaviors, organizational culture and knowledge management practices: An empirical investigation. Journal of Management Development, 30(2), 206-221. http://dx.doi.org/10.1108/02621711111105786.
Nonaka, I., & Takeuchi, H. (1997). Criação de conhecimento na empresa: como as empresas japonesas geram a dinamica da inovação. Rio de Janeiro: Campus.
Nonaka, I., & Takeuchi, H. (2011). The wise leader. Harvard Business Review, 89(5), 58-67, 146. PMid:21548419.
Nonaka, I., & Toyama, R. (2005). The theory of the knowledge-creating firm: subjectivity, objectivity and synthesis. Industrial and Corporate Change, 14(3), 419-436. http://dx.doi.org/10.1093/icc/dth058.
Nonaka, I., Toyama, R., & Konno, N. (2000). SECI, Ba and leadership: a unified model of dynamic knowledge creation. Long Range Planning, 33(1), 5-34. http://dx.doi.org/10.1016/S0024-6301(99)00115-6.
Nonaka, I., Von Krogh, G., & Voelpel, S. (2006). Organizational knowledge creation theory: evolutionary paths and future advances. Organization Studies, 27(8), 1179-1208. http://dx.doi.org/10.1177/0170840606066312.
Northouse, P. G. (2004). Leadership: theory and practices (3. ed.). Thousand Oaks: Sage Publications.
Organisation for Economic Co-operation and Development – OCDE. (1997). Manual de Oslo: proposta de diretrizes para coleta e interpretação de dados sobre inovação tecnológica. Recuperado em 10 de maio de 2009, de www.finep.gov.br/imprensa/sala_imprensa/manual_de_oslo.pdf
Plessis, M., & Boon, J. A. (2004). Knowledge management in eBusiness and customer relationship management: South African case study findings. International Journal of Information Management, 24(1), 73-86. http://dx.doi.org/10.1016/j.ijinfomgt.2003.10.002.
Ramachandran, S. D., Chong, S. C., & Wong, K. Y. (2013). Knowledge management practices and enablers in public universities: A gap analysis. Campus-Wide Information Systems, 30(2), 76-94. http://dx.doi.org/10.1108/10650741311306273.
Rubenstein-Montano, B., Liebowitz, J., Buchwalter, J., McCaw, D., Newman, B., & Rebeck, K. (2001). A systems thinking framework for knowledge management. Decision Support Systems, 31(1), 5-16. http://dx.doi.org/10.1016/S0167-9236(00)00116-0.
Sabherwal, R., & Becerra‐Fernandez, I. (2003). An empirical study of the effect of knowledge management processes at individual, group, and organizational levels. Decision Sciences, 34(2), 225-260. http://dx.doi.org/10.1111/1540-5915.02329.
Scarbrough, H. (2003). Knowledge management, HRM and the innovation process. International Journal of Manpower, 24(5), 501-516. http://dx.doi.org/10.1108/01437720310491053.
Scopus. (2013). Recuperado em 10 de agosto de 2013, de www.scopus.com
Senge, P. (1990). A quinta disciplina: arte, teoria e prática da organização de aprendizagem. São Paulo: Best Seller.
Senge, P. (1997). O novo trabalho do líder: construindo organizações que aprendem. In K. Starkey, ed. Como as Organizações Aprendem. São Paulo: Futura.
Servin, G. (2005). ABC of Knowledge Management. Canada: NHS National Library for Health.
Singh, S. K. (2008). Role of leadership in knowledge management: a study. Journal of Knowledge Management, 12(4), 3-15. http://dx.doi.org/10.1108/13673270810884219.
Sousa, M. (2010). Knowledge workers, servant leadership and the search for meaning in knowledge-driven organizations. On the Horizon, 18(3), 230-239. http://dx.doi.org/10.1108/10748121011072681.
Sparrowe, R. T. (2005). Authentic leadership and the narrative self. The Leadership Quarterly, 16(3), 419-439. http://dx.doi.org/10.1016/j.leaqua.2005.03.004.
Spender, J. C., & Grant, R. M. (1996). Knowledge and the firm: overview. Strategic Management Journal, 17(S2), 5-9. http://dx.doi.org/10.1002/smj.4250171103.
Stewart, T. A. (1998). Capital intelectual: a nova vantagem competitiva das empresas. Rio de Janeiro: Campus.
Stogdill, R. M. (1974). Handbook of leadership: a survey of the literature. New York: Free Press.
Sun, P. (2010). Five critical knowledge management organizational themes. Journal of Knowledge Management, 14(4), 507-523. http://dx.doi.org/10.1108/13673271011059491.
Walumbwa, F. O., Avolio, B. J., Gardner, W. L., Wernsing, T. S., & Peterson, S. J. (2008). Authentic leadership: development and validation of a theory-based measure? Journal of Management, 34(1), 89-126. http://dx.doi.org/10.1177/0149206307308913.
Wong, C., & Cummings, G. (2009). Authentic leadership: a new theory for nursing or back to basics? Journal of Health Organization and Management, 23(5), 522. PMid:19862880. http://dx.doi.org/10.1108/14777260910984014.
Wong, K. Y. (2005). Critical success factors for implementing knowledge management in small and medium enterprises. Industrial Management & Data Systems, 105(3), 261-279. http://dx.doi.org/10.1108/02635570510590101.
Wong, K. Y., & Aspinwall, E. (2005). An empirical study of the important factors for knowledge-management adoption in the SME sector. Journal of Knowledge Management, 9(3), 64-82. http://dx.doi.org/10.1108/13673270510602773.
Yeh, Y. J., Lai, S.-Q., & Ho, C.-T. (2006). Knowledge management enablers: a case study. Industrial Management & Data Systems, 106(6), 793-810. http://dx.doi.org/10.1108/02635570610671489.
Yukl, G. (2008). Liderazgo en las organizaciones (6. ed.). Madrid: Pearson/Prentice Hall.
Zabot, J. B. M., & Silva, L. C. M. (2002). Gestão do conhecimento: aprendizagem e tecnologia construindo a inteligência coletiva: São Paulo: Atlas.
Facebook
Google+
Twitter
LinkedIn
Mendeley
StumbleUpon
CiteULike
Reddit
Email